Effective Date: January 19, 2025
At Jeep Wrangler Customs & Parts, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with our website, dealership, and services. You consent to the practices described in this policy by using our services.
1. Information We Collect
We collect various types of information to provide you with the best possible service:
1.1. Personal Information:
- Name
- Address
- Phone number
- Email address
- Date of birth
- Driver’s license or identification details
1.2. Financial Information:
- Payment details (credit/debit card information)
- Social Security Number (for financing applications)
- Employment and income details (for financing and credit checks)
1.3. Vehicle Information:
- VIN (Vehicle Identification Number)
- Vehicle history
- Service records
1.4. Technical Information:
- IP address
- Browser type
- Device type
- Cookies and usage data when accessing our website
1.5. Additional Information:
- Preferences or interests provided through surveys or customer feedback
- Interactions with our staff, including recorded calls or emails
2. How We Use Your Information
We use the information collected for the following purposes:
- To process transactions: Completing vehicle sales, service appointments, and parts purchases.
- To provide services: Scheduling maintenance, performing repairs, and delivering customizations.
- To facilitate financing: Submitting credit applications and verifying eligibility for special financing offers.
- To improve customer experience: Tailoring services, providing personalized offers, and responding to inquiries.
- To comply with legal obligations: Maintaining records for tax, warranty, and regulatory compliance.
- For marketing purposes: Sending promotional offers, newsletters, or updates about products and services.
3. Sharing Your Information
We may share your information in the following situations:
3.1. With Service Providers:
- Third-party service providers that assist with processing payments, financing, marketing, and logistics.
3.2. With Financial Institutions:
- Lenders and credit institutions to facilitate financing applications.
3.3. Legal Requirements:
- When required by law, subpoena, or other legal processes to protect our rights or comply with government requests.
3.4. Business Transfers:
- In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:
- Analyze website traffic and user behavior
- Save preferences for future visits
- Deliver targeted advertisements based on your interests
You can manage or disable cookies through your browser settings; however, some features of our website may not function properly without cookies.
5. Data Security
We implement strict measures to protect your information:
- Encryption protocols to safeguard sensitive data during transactions
- Secure servers and restricted access to personal information
- Regular monitoring for potential data breaches or security threats
While we strive to maintain robust security, no system is entirely foolproof. We encourage you to take precautions to protect your information, such as safeguarding account credentials.
6. Your Rights
You have the following rights regarding your personal information:
6.1. Access and Correction:
You may request access to the personal information we hold about you and correct inaccuracies.
6.2. Opt-Out of Marketing:
You can opt-out of receiving promotional emails, calls, or texts by contacting us or following the unsubscribe link in communications.
6.3. Data Deletion:
You may request the deletion of your personal information, subject to legal or contractual obligations requiring us to retain it.
6.4. Restrict Processing:
You may request limits on how your information is used, particularly for marketing purposes.
6.5. Data Portability:
You may request a copy of your data in a structured, electronic format.
7. Third-Party Links
Our website or services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their policies before sharing any personal information.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on our website with the effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
9. Contact Us
Please contact us if you have questions, concerns, or requests regarding this Privacy Policy or your personal information.
Jeep Wrangler Customs & Parts
Thank you for trusting Jeep Wrangler Customs & Parts. We are committed to safeguarding your privacy while providing exceptional service.